Frequently Asked Questions

At Diamond Event Center

Liquor:  The Diamond Event Center is a host liquor facility.  All liquor is provided by the host of the event.  This allows our clients to save on their total bar expenses.

Smoking: The Diamond Event Center is a non-smoking facility. Ashtrays are provided outside of the building.

Contracts:  To reserve a Ballroom, a signed contract and deposit is required. It takes approximately 20 minutes to produce a contract. A signed contact assures you of the date, room and prices printed therein. Please call for an appointment.

Deposits and Payments: To determine the total cost of your event: add your meal package plus any enhancements together and multiply that sum by your number of guests. Take that total and multiply by 26.75% {20 % service charge and 6.75% sales tax} for your grand total.

Deposits are non-refundable. Initial deposit of $800 for either the Marquise or Emerald Ballrooms, $1200 for the Grand Marquise Ballroom, $250 for the Princess Ballroom.

A second deposit of $800 per ballroom is due 90 days after initial deposit.

A third deposit of $800 per ballroom is due 90 days prior to your event date.

An appointment to review and set your event's details is required a minimum of two weeks before your event.  At this appointment it is required to finalize your menu, details, final count and payment in full.    Payments may be made by cash, check, money order or credit card.  If any additional charges are incurred after the balance is paid, you will be re-billed. Our staff will give you a reminder call about a month before this meeting to set the appointment.

Service Charge vs Gratuity:  The service charge is the fee for supplying staffing to an event. Gratuity is a voluntary payment from the client to the staff.  If you feel that the staff has provided you and your guests with exceptional service, please feel free to tip them.  We do ask that the gratuity be given to the Event Manager so that it may be equitably distributed to the staff.

Hours of Usage: Catering available 24 hours a day. Dinner packages include, Free, 5 hours use of the ballroom. Other package usage time may vary.  Additional time is available to purchase.

Security:  Security is necessary for all events. Cost of Security is included in packages.

Capacities:  Emerald Ballroom: 120 to 240 guests Marquise Ballroom: 120 to 225 guests Princess Ballroom: 30 to 70 guests Grand Marquise Ballroom: 240 to 500 guests Chapel: 120 guests

Menus and Food: All menus are required to be finalized a minimum of two weeks before your event. Our insurance will not allow any food remaining after serving to be sent home. Any leftover food is offered to your guests for seconds. Once serving is finished any food deemed safe will be packaged, chilled and donated to the Brunswick Food Pantry, who upon receipt accepts all liability for the food.

Food Tasting: A food tasting can be arranged two different ways, first on a carryout basis. This allows you to pick up one complete, complimentary meal from the current day's menu for you and your decision making team to sample at your convenience. The second option is to enjoy a food tasting at the Diamond Event Center, where you will be presented with one complete complimentary meal from the current day's menu for you and your decision making team to sample. Additional meals are available for $10.00.  Please call to inquire about current menu availability and to set your appointment.

Cakes: Outside vendors are permitted to supply your cake at the Diamond Event Center. At this time we are not supplying decorated cakes. We gladly cut and box your cake at no additional charge. Cakes may also be served to all of your guests, with china plates and stainless steel forks for a fee of $35.00 per 100 servings.

Decorating: The Diamond Event Center’s ballrooms have been designed to enhance and coordinate with the many colors and styles that our clients choose to incorporate with their event theme. We welcome and encourage the addition of centerpieces, table top decorations and free standing balloon displays. Tacks, tape, staples and nails are not permitted. If you have a special decorating need please check with your sales consultant. The use of confetti is allowed, but an additional cleaning fee of $25 will apply. Candles of any kind (centerpiece or favors) must be pre-approved by management. Open flame and fresh rose petals are prohibited.

End of the Event: All items brought in by the client must be taken out of the Event Center at the end of the event. Any décor items not taken will be donated, discarded or put into our stock for use by future clients. Alcohol and kegs must be removed at the end of the event also.

Coat Room: Available as self-serve or staffed (for tips). Ask your sales consultant for details. The Diamond Event Center is not responsible for coats, wraps and other items that are left unattended.

Hotel Information

Holiday Inn

Holiday Inn of Strongsville 15471 Royalton Road, Strongsville, Ohio 44136 440-238-8800

Quality Inn

Quality Inn - Brunswick 1435 S. Carpenter Rd. Brunswick, OH 44212 Phone: (330) 273-1112

Quality Inn - Medina 2850 Medina Road 330-723-4994

Other Events: Please browse this web site for information on any of the following types of events: Bridal or Baby Showers, Rehearsal Dinners, Breakfasts, Luncheons, Corporate Events, Picnics, Clam Bakes, Birthday, Anniversary and Retirement Parties, Bereavement Packages. All of the above available at our location or yours.

"Dear Karen & staff: Once again, your staff has done an outstanding job in helping make our annual banquet a success! As usual, the food was great! We especially would like it noted how very much we appreciate the kind attention we receive from Jenny and Barbara. These girls treat us all like family and cater to our every need. In most situations they anticipate our questions before we can even ask. We highly recommend Jenny and Barbara for any occasion that requires professional care and attention."

Ken Nicholson, Treasurer Lakewood Photographic Society